Image removal and review - the process

[Keitht]

I thought it might be helpful to members to provide an outline of what happens when an image is seen in the Gallery which one of the mods thinks breaks the Terms of Service (TOS).

If the mod is pretty certain the TOS have been broken then the image will be immediately deactivated and an e-mail sent to the member. In many instances the mod will have concerns but not be certain and then will post a link to the image in the Moderators Area of the forum and ask for other opinions. Depending on the outcome of the discussion the image may or may not be removed. Again, if it is removed an e-mail is sent to the member.

All members have the right to request a review of the image removal and to provide reasons they believe the image should be reinstated. All such review requests are discussed by the mods. It must be accepted that this can take some time, possibly even a number of days, as the mods are all volunteers and only have limited time to visit the site.

Once a final decision has been made, the member will be notified of the decision and, generally no further discussion will be entered into on the subject.

It should be noted that the only way to have an image removal considered is to send in a Review Request as detailed in the e-mail. Complaining in the General Forum, or elsewhere, cannot have any effect as we (the mods) only have access to the original image and notes if a Review Request is received.

I hope this helps shed a little light on what some seem to consider the workings of 'The Dark Side'.

[SnapRJW]

Hiello Keith - I had an image removed 24 hours ago and have not yet received an email informing why. Is this an automatic process?

Regards Rosemary

[Keitht]

When an image is removed an e-mail is automatically generated giving the reason for removal. If you haven't received the notification there are a number of possible reasons, the most likely being an over-enthusiastic spam filter on your e-mail system so check for anything being held either within your own e-mail or on the server of your provider. Another possibility is a change of e-mail address after registering with TE. If contact details aren't up to date it will obviously cause problems.

[SnapRJW]

Hi Keith - No change of contact details and absolutely no problem with spam filter or service provider. Can you resend the mail please? Thanks Rosemary

[Keitht]

I don't know if it's possible to re-send the e-mail. I'll ask.

[SnapRJW]

Hi Keith - Any news on re-send the email with rasons for my image removal? Take care
Rosemary

[rrdaniels]

Keith, I've found one of my images doesn't appear as well as I would like it to. How can I replace it with a re-edited version?
Bob

[rrdaniels]

After a little digging I've found it. No need to reply.
Bob

[Keitht]

Glad you found the way Bob. It took me quite a lot of looking too - and I've used the site a lot!

[amaryllis]

re bonjour,

je pense avoir compris que si ma photo a été supprimé c'est à cause de ma note trop succincte
Il ne me semble pas avoir vu cela auparavant
Pouvez vous me donner des explications auxquelles bien entendu je m'y plierai si tel est le réglement
Je ne crois pas y avoir manqué depuis mon arrivée sur TE
merci à vous
Juliette

Originally Posted by Keitht

I thought it might be helpful to members to provide an outline of what happens when an image is seen in the Gallery which one of the mods thinks breaks the Terms of Service (TOS).

If the mod is pretty certain the TOS have been broken then the image will be immediately deactivated and an e-mail sent to the member. In many instances the mod will have concerns but not be certain and then will post a link to the image in the Moderators Area of the forum and ask for other opinions. Depending on the outcome of the discussion the image may or may not be removed. Again, if it is removed an e-mail is sent to the member.

All members have the right to request a review of the image removal and to provide reasons they believe the image should be reinstated. All such review requests are discussed by the mods. It must be accepted that this can take some time, possibly even a number of days, as the mods are all volunteers and only have limited time to visit the site.

Once a final decision has been made, the member will be notified of the decision and, generally no further discussion will be entered into on the subject.

It should be noted that the only way to have an image removal considered is to send in a Review Request as detailed in the e-mail. Complaining in the General Forum, or elsewhere, cannot have any effect as we (the mods) only have access to the original image and notes if a Review Request is received.

I hope this helps shed a little light on what some seem to consider the workings of 'The Dark Side'.