View Single Post
  #6  
Old 10-02-2018, 04:43 PM
ktanskane ktanskane is offline
TE Newbie
 
Join Date: Sep 2018
Posts: 5
Default Please help me to activate my original account

Hi,
I got an an email with title 'Your new password for the TrekEarth Forums'
for username ktanska and with a new password.
However the password on it did not work. I still couldn't sign in. Again I clicked "Forgot Password" button to ask for a new one. Again the answer was:

"This email address is not associated with any TrekEarth account."

Did you assign the new email address to my original account profile before sending the password changing message? Could you please check what is going on.
Reply With Quote